With a design portfolio spanning diverse industries, our industrial designer—now in the fourth year of their career—brings a unique perspective to education and healthcare product design. In this interview, they share how thoughtful user-centered design can transform daily workflows. From tablet charging carts in classrooms to medical wall cabinets in hospitals, their work integrates ergonomics, safety-focused engineering, and contextual research to deliver solutions that are both functional and intuitive.
Challenge
In the education field, a seemingly small task—retrieving tablets before and after class—often took 5–10 minutes, creating unnecessary delays. Existing charging carts were confined to small compartments, poorly lit, and difficult to access. Safety was another concern, especially for younger students, with issues such as tablet placement height, drawer stability, and the need for certified automatic power cut-off systems to ensure electrical safety.
In healthcare, the challenges were more complex. Medical workflows are often closed-off and hard to observe, requiring in-depth competitive analysis to validate design directions. Many existing medical carts and wall cabinets borrowed aesthetics from furniture design, featuring protruding handles that looked elegant but were impractical in urgent situations. Shared medical equipment needed to withstand heavy use, offer better ergonomics, and support faster, more intuitive operation for nurses and healthcare staff.
Solution
For the education market, we designed a drawer-based charging cart that reduced tablet retrieval time by half. Its open structure and improved lighting made access quick and safe, while the height range (80–120 cm) was optimized for children to prevent drops. The top surface could support up to 30–40 kg, accommodating a variety of teaching tools. Each drawer was engineered to prevent tipping, and the integrated certified electrical control box provided safety assurance for international markets.
For the healthcare market, we created a medical wall cabinet informed by on-site workflow observations. Every detail was tailored for specific tasks and environments. We replaced impractical furniture-style handles with designs that prioritized functional ergonomics, ensuring durability and ease of use. This resulted in a product that not only improved user experience but also gave clients a distinct competitive edge in the medical equipment industry.
User-centered design enhances usability, driving efficiency and safety in education and healthcare, ensuring products integrate seamlessly into daily life.
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